Perfumed Laundry is liable towards the consumer Customer (natural person who, in the stipulation of the contract, acted for purposes unrelated to the entrepreneurial or professional activity possibly carried out) for any lack of conformity existing at the time of delivery of the goods (articles 128-135 of Legislative Decree no. 206 of 06/09/2005).

The legal guarantee in favor of the consumer covers the lack of conformity, existing at the time of delivery of the goods, which occurred within two years from the delivery of the goods. The lack of conformity must be communicated, under penalty of forfeiture, within two months from the date on which the consumer discovered the defect.

The action against the seller is prescribed in any case within twenty-six months from the delivery of the goods. The warranty is not applicable, for example, in the event of negligence, carelessness in the use and maintenance of the product, connection of the product to electrical systems or of any other type not compliant with the law. The risk of loss or damage to the goods for reasons not attributable to the seller is transferred to the consumer only when the latter, or a third party designated by him and different from the carrier, materially comes into possession of the goods. Any external damage to the packaging must be immediately reported to the Courier by affixing a SPECIFIC RESERVE FOR DAMAGE FOUND on the delivery receipt. As required by the legislation in force, the maximum deadline for reporting transport damage to Bucato Profumato is 8 days from the moment of receipt. In the event of a lack of conformity, the consumer has the right to restore, without charge, the conformity of the goods by repair or replacement, or to an adequate reduction in the price or to terminate the contract in accordance with the law.